Privacy Policy

1. About The Sights

The Sights provides an online service that allows event hosts to create private event galleries, generate a unique event link and QR code, and allow guests to upload photos from an event without requiring guests to create an account.

In this Privacy Policy, "The Sights", "we", "us" and "our" refer to the operator of The Sights. "You" refers to anyone who accesses or uses The Sights, including event hosts and guests.

2. Information We Collect

The information we collect depends on how you use The Sights.

Account Information

When an event host creates an account, we may collect information such as:

• Name
• Email address
• Account and authentication information

Event Information

When you create an event, we may collect and store information associated with that event, including:

• Event name
• Event date
• Event code
• Event welcome message
• Gallery creation and expiry dates
• Payment status

Photos and Uploaded Content

Event hosts and guests may upload photos to an event gallery. These photos are stored so they can be viewed and downloaded as part of the relevant event.

Guests do not need to create a The Sights account to upload photos to an event.

Technical and Usage Information

When you use our website, certain technical and usage information may be processed automatically. This may include information such as browser type, device information, IP address, access times, referring pages, pages visited and interactions with the website.

Some of this information may be processed for security, authentication, website operation, analytics and service improvement.

3. How We Use Your Information

We may use information collected through The Sights to:

• Create and manage user accounts
• Create, operate and manage event galleries
• Allow guests to upload photos to an event
• Allow event hosts to view and download uploaded photos
• Generate event links and QR codes
• Process and confirm payments
• Manage gallery expiry and paid gallery extensions
• Send account, authentication and service-related emails
• Understand website traffic and how people interact with The Sights
• Maintain the security and reliability of The Sights
• Detect, investigate or prevent misuse, fraud or security issues
• Respond to questions, support requests or privacy enquiries
• Comply with applicable legal obligations

4. Event Photos

Photos uploaded through The Sights are provided by event hosts and their guests.

Uploaded photos are associated with the relevant event gallery and are made available to the event host through their event.

Users should only upload photos they are legally permitted to upload and share.

Event hosts are responsible for controlling who receives their event link, event code or QR code. Anyone who has access to this information may be able to access the guest upload functionality for that event.

The Sights does not use event photos for unrelated advertising or promotional purposes without appropriate permission.

5. How Long We Keep Event Photos

Event galleries are available for 30 days after the event date, unless the gallery is extended.

Once a gallery expires, normal access to the gallery is restricted. Guests will no longer be able to upload photos to the expired event, and the event host will no longer have normal access to the gallery unless it is extended.

Following expiry, uploaded event photos are retained for a 30-day grace period before they become eligible for permanent deletion.

During this 30-day grace period, an event host may be offered the option to purchase a gallery extension. If an extension is successfully purchased before the photos are permanently deleted, the gallery will be reactivated and the updated expiry date will apply.

The 30-day grace period does not extend normal access to the event gallery. Its purpose is to provide a limited recovery period before uploaded event photos are permanently deleted.

After the 30-day grace period has ended, uploaded event photos may be permanently deleted from our storage systems and may not be recoverable.

Event hosts are responsible for downloading and securely backing up any photos they wish to keep.

We may retain limited account, transaction, administrative or security records for longer where reasonably required for legal, accounting, fraud prevention, security or business purposes.

6. Payments

Payments for The Sights are processed using Stripe.

The Sights does not directly store your complete credit or debit card details. Payment information required to process a transaction is handled by Stripe in accordance with its own privacy and security practices.

We may receive and retain information relating to a transaction, such as payment status, transaction identifiers and information required to associate a successful payment with an event.

7. Service Providers

We use third-party service providers to operate The Sights. These providers may process information on our behalf where necessary to provide their services.

These providers include:

• Supabase — database, authentication, file storage and backend infrastructure.
• Stripe — payment processing.
• Netlify — website hosting and delivery infrastructure.
• Resend — delivery of authentication and service-related emails.
• Microsoft 365 — business email and customer support communications.
• Google Analytics — website traffic and usage analytics.

These services operate under their own terms, privacy policies and security practices.

Information processed by third-party providers may be stored or processed in countries outside Australia depending on the provider's infrastructure and configuration.

8. When We May Disclose Information

We do not sell personal information.

We may disclose information where reasonably necessary:

• To provide and operate The Sights
• To service providers acting on our behalf
• To process payments and deliver service-related communications
• To investigate suspected fraud, abuse or security incidents
• To protect our rights, users or the security of the service
• Where required or authorised by law

9. Cookies, Analytics and Similar Technologies

The Sights may use cookies, browser storage and similar technologies where necessary for features such as authentication, account sessions, security and operation of the website.

We also use Google Analytics to help us understand how people find and use The Sights.

Google Analytics may process information such as pages visited, interactions with the website, device and browser information, referral information, approximate location information and identifiers associated with analytics technologies.

We use this information to understand website traffic, identify how visitors use The Sights and improve the performance and experience of the service.

Google may process analytics information in accordance with its own privacy practices.

10. Security

We take reasonable steps to protect information handled through The Sights from unauthorised access, loss, misuse, interference, alteration or disclosure.

This includes using third-party infrastructure providers, authentication controls and access restrictions designed to protect user accounts, event information and uploaded content.

However, no internet-based service or electronic storage system can guarantee absolute security.

11. Your Choices and Rights

You may contact us if you would like to request access to, correction of, or deletion of personal information that we hold about you.

We may need to verify your identity before processing certain requests.

Some information may need to be retained where required for legal, accounting, security or legitimate business purposes.

Privacy requests can be sent to support@thesights.com.au .

12. Children's Privacy

The Sights is intended to be used by people who are capable of entering into a transaction and managing an event.

Event photos may include children where those photos are uploaded by event hosts or guests. Users are responsible for ensuring that they have appropriate permission to upload and share such content.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to The Sights, our service providers, legal requirements or our privacy practices.

The latest version will be published on this page with the date it was last updated.

14. Contact Us

If you have a question about this Privacy Policy, how your information is handled, or would like to make a privacy request, please contact us at support@thesights.com.au .

The Sights
South Australia, Australia